TRANSFORMATIVE DEEP-DIVES THAT ELICIT LONG-LASTING, SUSTAINABLE CHANGE
Are you looking to improve the performance and productivity of your team or organization? My comprehensive training and coaching programs help you unlock the power of your people and position your organization for success.
Gone are the days when employees were willing to show up and do great work in exchange for a paycheck only.
Today's talent demands more than that. They want to know their employers care about them as individuals, and investing in their growth and development is an excellent way to prove that.
Investing in your people is vital to your overall talent management strategy, and when you invest in the right resources, it is mutually beneficial!
Gone are the days when employees were willing to show up and do great work in exchange for a paycheck only.
Today's talent demands more than that. They want to know their employers care about them as individuals, and investing in their growth and development is an excellent way to prove that.
Investing in your people is vital to your overall talent management strategy, and when you invest in the right resources, it is mutually beneficial!
According to a survey conducted by LinkedIn, 94% of employees stated they would commit to staying at a company longer if the company invested in their development.
Empower Employees
Unleash Potential
Increase Engagement
Improve Retention
Boost Productivity
Build a Strong Culture of Continuous Learning
Drive Organizational Success
interpersonal leadership effectiveness
No matter the industry or size, corporations and organizations are looking at leadership differently, unlike any other time in our past.
Today's competitive and ever-changing business landscape requires that leaders have a solid executive-level mindset, presence, and approach. They must be fully engaged, consistently focused, and highly articulate to create impact and achieve results.
However, being at the top of today's corporate ladder requires more than just high intellect, hard work, and dedication. Career sustainability comes from:
No matter the industry or size, corporations and organizations are looking at leadership differently, unlike any other time in our past.
Today's competitive and ever-changing business landscape requires that leaders have a solid executive-level mindset, presence, and approach. They must be fully engaged, consistently focused, and highly articulate to create impact and achieve results.
However, being at the top of today's corporate ladder requires more than just high intellect, hard work, and dedication. Career sustainability comes from:
So what does this mean for today's leaders?
It means they must be experts at navigating the needs of people. They must know how to communicate effectively and lead collaboratively to maximize their impact.
And this is where I come in. Whether it is an intimate training program or a conference keynote with thousands of attendees, you'll find that my programs are designed to help today's leaders combine soft skills with hard skills to transform their interpersonal leadership effectiveness and successfully navigate their professional landscape.
I firmly believe today's leaders must drive their own destinies, and I help by preparing them to be resilient leaders who rely on their strength, wisdom, and self-confidence to shape and elicit positive outcomes while reaching their highest level of interpersonal leadership effectiveness.
I invite you to explore the workplace learning options below. If you don't see exactly what you want, give me a call. I'm delighted to customize a presentation or program exclusively for your organization.
It means they must be experts at navigating the needs of people. They must know how to communicate effectively and lead collaboratively to maximize their impact.
And this is where I come in. Whether it is an intimate training program or a conference keynote with thousands of attendees, you'll find that my programs are designed to help today's leaders combine soft skills with hard skills to transform their interpersonal leadership effectiveness and successfully navigate their professional landscape.
I firmly believe today's leaders must drive their own destinies, and I help by preparing them to be resilient leaders who rely on their strength, wisdom, and self-confidence to shape and elicit positive outcomes while reaching their highest level of interpersonal leadership effectiveness.
I invite you to explore the workplace learning options below. If you don't see exactly what you want, give me a call. I'm delighted to customize a presentation or program exclusively for your organization.
Find Your Perfect Program
As a coach, trainer, facilitator, speaker, and moderator, I annually engage thousands of people across diverse audiences and industries, covering topics that impact their success.
As a coach, trainer, facilitator, speaker, and moderator, I annually engage thousands of people across diverse audiences and industries, covering topics that impact their success.
Programs can be tailored for your specific audience and delivered in a variety of formats for maximum impact.
- Ongoing Training & Coaching
- Workshop (half or full day)
- Workshop Series
- Conference Keynote (45 to 90 mins)
- Conference Breakout (1 to 2 hours)
Explore the topics below to find a solution that fits your needs.
Explore the topics below to find a solution that fits your needs.
All programs are content-rich and include engaging facilitation, interactive exercises, and group discussion designed to create substantive peer-to-peer exchange that challenges participants on a higher level.
All programs are content-rich and include engaging facilitation, interactive exercises, and group discussion designed to create substantive peer-to-peer exchange that challenges participants on a higher level.
If you don't see exactly what you want, give me a call. I'm delighted to customize a presentation or program exclusively for your organization.
If you don't see exactly what you want, give me a call. I'm delighted to customize a presentation or program exclusively for your organization.
Topics are grouped into three categories.
Collaborative Leadership Strategies for Managing Complex Teams & Projects
Collaborative Leadership Strategies for Managing Complex Teams & Projects
Back in the day, command and control was an accepted leadership style, and standard practice was that departments worked in silos with little communication or cooperation among them. No more. Today, effective executives recognize that a team-centric approach that cultivates engagement, empowerment, participatory decision-making, and accountability gets the best results.
Key Takeaways
During this workshop, leaders receive tools for mastering five essential skills for a more collaborative leadership approach: trust, transparency, communication, inclusion, and openness.
Your leaders learn how to:
Learn to Lead Without Formal Authority
Learn to Lead Without Formal Authority
Leading others outside our authority is entirely possible, and people do it all the time. The goal of leadership without authority is to get others to willingly engage rather than just follow directives. During this training, I show participants how to lead initiatives and get results from people who don't report to them.
Key Takeaways
During this training, your leaders:
Support, Influence, and Drive Organizational Change
Support, Influence, and Drive Organizational Change
When leaders identify a need for organizational change, they and the organization must be agile and able to adapt rapidly. Developing new ideas, plans, processes, or structures is not the hard part. The people side of change is what is complicated. Although aversion to change is normal, leaders still need to generate support and commitment and act quickly.
Key Takeaways
Leaders in this workshop, learn how to:
Master Executive-Level Decision Making
Master Executive-Level Decision Making
Decisions are one of any leader's most important responsibilities. Too often, though, leaders at all levels view decision-making as a task to be completed rather than a systematic process to be followed. As a result, decisions are made too quickly without adequate information or assessment or made too slowly, creating delays and analysis paralysis.
Key Takeaways
During this training, leaders explore their most natural thinking style, discover the type of decision-maker they are, and assess their decision-making instincts to avoid the errors most commonly made by executives.
In addition, your leaders will:
Level Up Your Questioning Skills to Coach and Lead With Brilliance
Level Up Your Questioning Skills to Coach and Lead With Brilliance
Questioning is an often overlooked but uniquely powerful tool for unlocking communication and collaboration. It spurs the exchange of ideas while fueling performance improvement and strengthening trust among team members. It's too bad that few of us have been trained in the communication art of questioning. Fortunately, questioning is a skill that leaders can hone to enhance participation, support, and collaboration with both team members and stakeholders.
Key Takeaways
During this workshop, leaders learn how to:
Cultivate Solid Relationships and Strong Allies Inside and Outside Your Organization
Cultivate Solid Relationships and Strong Allies Inside and Outside Your Organization
Deepening their network of internal and external partners is critical to a leader's ability to excel and elevate in their career. Establishing relationships with and enhancing their visibility among the right people ensures they have access to business intelligence, valuable strategic connections, and professional growth opportunities.
Key Takeaways
In this workshop, your leaders learn how to establish and leverage business relationships to enhance their visibility, influence, and impact while anchoring their value in the minds of others. I address who to have relationships with and provide practical and actionable strategies for cultivating those relationships and transitioning them into strategic partners and allies.
New Leader Jumpstart: Moving from Individual Contributor to Emerging Leader
New Leader Jumpstart: Moving from Individual Contributor to Emerging Leader
One of the biggest mistakes new leaders make is assuming the skills that got them promoted are the skills they’ll use in their new leadership role. Nothing could be further from the truth.
As an individual contributor, it’s easy to work independently; you’re in control of the work you complete. When you get great results through diligence, knowledge, and technical expertise, you’re rewarded and sometimes even promoted. That’s NOT the job of a leader, however, which is why it’s so difficult to go from individual contributor to first-time leader.
A leader’s primary focus is getting work done with and through others. Your role is about your ability to guide others to accomplish the work. This leap can feel enormous, especially if you have limited experience supervising others, yet with the proper framework, awareness, and training, you can do it successfully, standing out as a leader just as you did as an individual contributor.
Key Takeaways
New leaders learn how to:
Executive Presence: What It Is and How You Get It
Executive Presence: What It Is and How You Get It
There's a new normal that is alive and well in executive meeting rooms across the country. It's those decision-makers with an "it" factor called Executive Presence. While it may seem they naturally possess this presence that influences others and gets things done, more than likely, they've worked hard to develop it. And the good news is your leaders can achieve it too! Whether it's gaining needed cooperation, building relationships, or motivating others, demonstrating executive presence calls for acquired skills.
Key Takeaways
During this high-energy, interactive session, I provide practical guidance on how to develop the mindset needed to exude Executive Presence for your leaders' benefit and those they lead. I deconstruct the components of Executive Presence and explain how to develop, nurture, and use them to break through to the authoritative place your leaders need to be.
Advanced Strategies for Enhancing Visibility and Communicating Your Value
Advanced Strategies for Enhancing Visibility and Communicating Your Value
During this training, I stimulate your team's creative thinking with pragmatic advice on how they can establish, cultivate, and leverage business relationships to enhance their visibility, accomplish their short-term goals, and better position themselves for the career opportunities they desire.
Key Takeaways
During this workshop, attendees will:
Boost Your Personal Magnetism
Boost Your Personal Magnetism
I bet you know some individuals who are human magnets – when they enter a room, people immediately smile and gravitate to them. They just seem to have a remarkable ability to forge an instant bond with anyone, anytime, anywhere.
It's not that they're overly attractive, wealthy, or intelligent, and they don't have anything you don't have. So what's their secret?
Some people classify this highly regarded skill as "having charisma, chemistry, and confidence." Others call it "exceptional communication and social skills."
No matter how you label it, we all know what it is, and everybody wants it! It's that ultimate quality that makes people like you and want to be a part of your world – the extraordinary ability to build rapport with anyone!
True professionals make building rapport a natural part of their communication process so that they may build relationships with everyone they meet and work with. They understand that when they walk into a room, everything about them is on display – the energy they bring into the room and the confidence and initiative they demonstrate. Simply put, they use the power of their professional presence to connect immediately with others.
Key Takeaways
In this training, your team will learn vital strategies for connecting, strengthening rapport, and communicating in ways that command attention, establish trust, and evoke the response they desire. In doing so, they'll gain the impact and influence they need to move the organization's initiatives forward.
Become a Deep and Powerful Listener for Greater Influence & Impact
Become a Deep and Powerful Listener for Greater Influence & Impact
In this workshop, we explore how enhanced listening skills improve emotional intelligence and powerfully impact a leader's ability to lead others. Your team will learn practical listening strategies they can implement immediately to enhance their influence and impact as they seek to work collaboratively with and lead others.
Key Takeaways
After attending, your team will be able to:
Navigate Difficult Conversations (and Nasty People) With Ease
Navigate Difficult Conversations (and Nasty People) With Ease
As high-achieving employees take on greater responsibility and become more engaged in leadership activities, the more equipped they must be to deal with the psychological and relational issues that come with that responsibility. Knowing how to engage and influence others and then constructively navigating conflict when it exists is critical to the overall communication process.
Key Takeaways
With this training, your team will learn how to:
Strengthen Relationships and Communicate Effectively
Strengthen Relationships and Communicate Effectively
Before your team can expect to communicate well with clients and customers, they must learn to communicate well with each other. It may seem like common sense, but all too often, employers avoid addressing internal communication issues that can cripple workflow.
I can help your team improve their workplace relations and work more effectively together!
Key Takeaways
This training is strategically designed to provide your team with insight into their own workplace behaviors and help them better understand the behaviors of others so that they may connect better and improve the quality of their interactions. We dive deep into the foundational principles for communication effectiveness, and I show your team how to leverage them for maximum influence and impact.
Each attendee receives an Everything DiSC Workplace® Profile and Comparison Reports with each team member that illustrate their similarities and differences and provide actionable strategies for working together more effectively.
Everything DiSC® is a registered trademark of John Wiley & Sons, Inc. and its affiliated companies.
Everything DiSC® is a registered trademark of John Wiley & Sons, Inc. and its affiliated companies.
Navigate Client Interactions Like a Sales Pro
Navigate Client Interactions Like a Sales Pro
This unique approach to training your sales team will engage them on a whole new level!
Effective communication is a tool that grows business, and when sales professionals convey the right messages in the right ways, they position themselves for new levels of success. As a sales professional, knowing how to adapt your communication style to build rapport instantly is essential. Not only should you know how to do this, but it's also critical that this becomes part of your natural behavior.
Key Takeaways
In this workshop series, participants will complete an online Everything DiSC Sales® Profile to deepen their understanding and awareness of their unique sales style and how it impacts client interactions. Then, we'll deepen their knowledge of the various buying styles that exist in today's market and show them how to read their clients' buying styles to adjust their sales approach and close the sale quicker. And to get the outcomes they seek, they will learn how to accurately read their sales environment to make necessary shifts in the moment to be more persuasive and influential.
Everything DiSC® is a registered trademark of John Wiley & Sons, Inc. and its affiliated companies.
Everything DiSC® is a registered trademark of John Wiley & Sons, Inc. and its affiliated companies.
Discover Your Core Values
Discover Your Core Values
At the very core of a leader's character are personal values that create the foundation upon which they think, feel, behave, and lead every day. They define who a leader is and what they stand for and are the roots that form a solid foundation upon which they stay grounded. When a leader is clear about their personal values, they feel empowered and prepared to take action.
Key Takeaways
During this workshop, your team will:
Learn to Powerfully Leverage Your Natural Talents & Strengths
Learn to Powerfully Leverage Your Natural Talents & Strengths
How a leader sees the world and behaves in response to it is strongly influenced by their physiological hardwiring combined with their life-forming experiences. Since their natural talents and core strengths are an important parts of their natural hardwiring, leaders must be aware of how they influence their emotional and behavioral responses to various situations and their overall approach to leadership.
Key Takeaways
During this workshop, your leaders will:
Build a Foundation of Healthy Beliefs & Productive Habits
Build a Foundation of Healthy Beliefs & Productive Habits
Beliefs are the ideas and concepts a leader holds to be true – even without complete knowledge or evidence – and these beliefs inform your leaders' thoughts and guide their actions every day. A fully explored and well-thought-out belief system is essential for developing healthy and productive habits that result in authentic leadership – the kind that exudes confidence and earns the respect of others.
Key Takeaways
In this training, your team will:
Boost Your Communication Effectiveness
Boost Your Communication Effectiveness
Every leader has a preferred way of communicating and interacting with the world, and it is driven by their priorities and fears. Knowing what those are and understanding how they influence their interactions better positions them to make informed decisions about how they show up and lead others.
Key Takeaways
During this workshop, your team will:
Uncover and Strengthen Your Authentic Leadership Style
Uncover and Strengthen Your Authentic Leadership Style
Just as your leaders have a preferred way of communicating and interacting with the world, they also have a preferred approach to leading others. Knowing what their preferences and tendencies are and understanding how they influence their leadership is key to creating a motivating environment in which they can engage and guide the activities of others.
Key Takeaways
In this training, your leaders will:
Master the Elusive Quality of Quiet Confidence
Master the Elusive Quality of Quiet Confidence
Confidence is the cornerstone of success! Without it, getting what you want – personally and professionally – is virtually impossible. To advance your career, you must believe you can. Otherwise, a lack of self-confidence will most certainly thwart your efforts.
For a leader to upgrade their professional presence, become more visible, and improve their relationships with others, they must possess the strength and resiliency of a confident professional, demonstrate a willingness to leap outside their comfort zone and learn to exude a gravitational pull that is impossible for others to ignore. Only confident business professionals can easily do this, and the ones with quiet confidence do it best!
Key Takeaways
In this content-rich, high-energy, and interactive session, your leaders learn how to cultivate an authentic (and more resilient) level of confidence. After attending, they will be able to:
As a result, they will project more credibility and command the respect of others – all the while feeling much more comfortable in their own skin!
Gain Emotional Clarity & Master Self-Regulation
Gain Emotional Clarity & Master Self-Regulation
Emotional clarity is a specific kind of awareness that considers cause and effect. It's an enhanced ability to identify and understand events that yield different emotions and outcomes. Doing so allows leaders to anticipate emotional responses and proactively manage them, giving them more control over their decisions and actions and instilling a mindset of resilience.
Key Takeaways
Your team will learn a new framework for identifying emotional triggers and regulating their emotional responses to remain calm and in control when fears and unpleasant emotions begin to surface and undermine their confidence as leaders.
It is my pleasure to design customized programs to meet the unique needs of my clients, and I would be delighted to do that for you!
To get started, book a call so that we can discuss the customized solution you need to accomplish your specific objectives.
It is my pleasure to design customized programs to meet the unique needs of my clients, and I would be delighted to do that for you! To get started, book a call so that we can discuss the customized solution you need to accomplish your specific objectives.
Ask me to customize a keynote or training program for you.
It is my pleasure to design customized programs to meet the unique needs of my clients, and I would be delighted to do that for you!
To get started, book a call so that we can discuss the customized solution you need to accomplish your specific objectives.
I'm known for setting the podium aside, stepping off stage, rolling up my sleeves, and interacting with participants to deliver content-rich & thought-provoking discussions that offer practical & actionable strategies for success.
Whether it's a one-hour workshop, ongoing training, or something somewhere in between, your team will leave fired up and equipped to take on the next challenge.
creating success beyond the Training Room And Stage
When you hire me, my top priority is delivering value relevant to your team's real-world needs.
Whether you want an in-depth training program, a one-day deep-dive workshop, or a keynote for thousands of people, you will get an experience designed for impact. Here's my five step approach for making sure you look good for hiring me!
I Lean On My Experience
I leverage what I learn in my daily work with professionals at all levels and in diverse industries to stay on top of emerging trends.
I Do My Homework
I research your industry and organization to deepen my knowledge and understanding of the intricacies that make your team unique.
I Strategize With You
I work closely with you to clarify organizational goals and gather additional insight into your team's gap areas and unique needs.
I Build A Customized Solution With all of this as context, I put pen to paper to curate the perfect content to ensure a transformative experience designed exclusively for your team.
I Show Up & Deliver
I deliver a program that is the perfect blend of big thinking, interactive exercises, engaging stories, and practical, real-world guidance, and provides strategies & tools for success.
TESTIMONIALS
But don't just take my word for it. See for yourself how my training and coaching programs have helped others improve their performance and reach their goals.
"Starla is a great thought-partner for getting to the root cause of business challenges and then identifying which training, coaching, and/or consulting resources are needed to result in positive, transformational change. Various tools were used – training, coaching, assessments, etc. - but it was Starla’s expertise and direct approach as our trusted advisor that made the most impact."
CEO
"Our work with Starla focused on the improvement of our business relationships with some of our most important clients. She made sure she fully understood the fundamentals of our business as well as our client's core values and primary objectives. Starla is a pleasure to work with. She is always professional and highly engaged, and exudes a positivity that translates to group settings both large and small."
director of client relations
"Through Starla West International both my executive staff and front line managers have grown in confidence both personally and professionally. What I enjoy most about Starla’s process is that she give us tools to use even beyond our time with her. She truly believes in our growth."
CEO & Owner
"As a small organization focused on building external relationships, Starla took time to focus us on our internal dynamics. We all came away from the training knowing each other better -- and with a mindset that helps find opportunities where previously there were unnecessary conflicts."
CEO
"Starla has delivered professional training to our staff for almost ten years. She has a keen insight into individual and group dynamics that has provided management with invaluable feedback for additional training and coaching opportunities. Always well received by our employees, she is respected for thoroughly knowing the information presented and ensuring that each staff member leaves with a clear understanding of the matter at hand. Starla has an exceptionally well-developed ability to translate management's business plans and goals into an actionable training program that meets the needs of each stakeholder. We consider her an invaluable asset to our company and strongly recommend her services to any organization seeking a polished, highly skilled training and staff development consultant."
Senior Vice-President, Marketing Manager
"Starla brings energy to our organization, individually and collectively. She is fun and outgoing with an attractive personality that is contagious and beneficial for all.
Ultimately, she is most concerned with achieving our desired business results. She learns every detail of our business and adapts to all levels of our organization. Through her customized training, she provides our employees with improved customer service and the ability to retain clients. I truly appreciate her commitment and timeliness to our projects, and her follow-through is consistent.
Starla was the only consultant asked to return for our annual refresher because of her desire to continually fine-tune our talent pool. She always goes out of her way to share additional tools and suggestions she knows will be successful. Everyone can benefit from her level of expertise!"
Executive assistant
"As a leadership team, we began our journey with little insight into each other’s values and strengths and how these important components were influencing our leadership approach and alignment. Starla challenged our assumptions and guided us to a much more intentional way of thinking and behaving. Her leadership training was game-changing for our team."
president & owner
"Starla's interactive presentation on 'Owning a Room' was insightful and thought-provoking. Her accessible, straightforward tips have been easy to apply and integrate into real-world situations. Thanks, Starla, for making us wiser along the way."
Director of Diversity & Inclusion
"Starla, I want to extend my appreciation. Thank you for returning this year to conduct our training. I know there are other trainers, it is our preference that you conduct our training. Though the reasons are plenty, it is the consistency and constancy of your presence that continues to add value to our company. You are a trusted and respected partner, and you exemplify this in many ways. Your expertise, enduring enthusiasm, and humbleness provide us with the support we need. Thank you for your continued support, and most of all for being YOU!"
assistant vice president
TANNA H.
Starla's message is authentic – from the heart. She serves her clients artfully and gracefully and with a focused drive to shape and affect positive outcomes.
john l.
Starla, thank you for the fantastic class last week. Via other classes/books, I had heard much of the material before, but your presentation and ability to elicit discussion and provide context was incredible. I’m still processing everything we learned.
Ready to get started? Contact me today to learn more about my workplace learning services and how I can help you achieve your goals. We'll discuss what you're looking for and determine if I'm a good fit. Complete the form below, and I will be in touch within one to two business days. A copy of your inquiry will be emailed to the email address you provide.
When you submit your name and email, you are opting in for my email newsletter and relevant upcoming updates from Starla West International. I respect your privacy. Your email address will not be shared or sold. You can unsubscribe at any time.
Ready to get started? Contact me today to learn more about my workplace learning services and how I can help you achieve your goals. We'll discuss what you're looking for and determine if I'm a good fit.
Complete the form below, and I will be in touch within one to two business days. A copy of your inquiry will be emailed to the email address you provide.
A copy of your inquiry will be emailed to the address you provide, and you will receive a response within 24 to 48 hours. When you submit your name and email, you are opting in for my email newsletter and relevant upcoming updates from Starla West International. I respect your privacy. Your email address will not be shared or sold. You can unsubscribe at any time.
Ready to get started? Contact me today to learn more about my workplace learning services and how I can help you achieve your goals. We'll discuss what you're looking for and determine if I'm a good fit.
Complete the form below, and I will be in touch within one to two business days.
A copy of your inquiry will be emailed to the address you provide, and you will receive a response within 24 to 48 hours. When you submit your name and email, you are opting in for my email newsletter and relevant upcoming updates from Starla West International. I respect your privacy. Your email address will not be shared or sold. You can unsubscribe at any time.
