I've worked with many people, from different backgrounds and professions over the course of my career. Here is some of their feedback.
I've worked with many people, from different backgrounds and professions over the course of my career. Here is some of their feedback.
Erin Executive Vice-President
Starla intuitively knows when to listen, when to encourage, and when to push.
"Starla embraces what it truly means to be a coach. She recognizes her clients' full potential and intuitively knows when to listen, when to encourage, and when to push. Starla has been an invaluable teacher and supporter to me and my teams as we have worked through difficult but necessary changes in business practices and communication dynamics. With Starla as the navigator, we've emerged better able to take advantage of business opportunities and achieve success."
Brad Sales Leader
Starla helped me become a more effective communicator, leader, and the very best version of myself.
"Benefiting from an executive coaching experience with Starla has been a career highlight for which I take great pride. Developing a heightened level of emotional intelligence and situational awareness built upon a better understanding of my values and natural tendencies has translated into immense personal and professional growth. Starla has truly helped me become a more effective communicator, leader, and the very best version of myself."
Angela Intellectual Property Partner
My time with Starla helped me trust myself and confidently communicate my viewpoint in the face of difficult circumstances.
"I was being challenged by the leadership style of a colleague on a non-profit board, for which I am a very passionate advocate. At the time, I considered resigning because it had become too difficult to deal with her. However, Starla and I regularly strategized on addressing substantive issues with this person in a way that preserved my brand while accurately conveying my concerns. My time with Starla helped me trust myself and confidently communicate my viewpoint in the face of difficult circumstances. Presumably, I was successful in doing so as my fellow board members later voted me into the executive leadership of the organization."
Mary Beth Chief Executive Officer
It was Starla’s expertise and direct approach as our trusted advisor that made the most impact.
"Starla is a great thought-partner for getting to the root cause of business challenges and then identifying which training, coaching, and/or consulting resources are needed to result in positive, transformational change. Various tools were used – training, coaching, assessments, etc. - but it was Starla’s expertise and direct approach as our trusted advisor that made the most impact."
Matt Director of Client Relations
Starla made sure she fully understood the fundamentals of our business.
"Our work with Starla focused on the improvement of our business relationships with some of our most important clients. She made sure she fully understood the fundamentals of our business as well as our client's core values and primary objectives. Starla is a pleasure to work with. She is always professional and highly engaged, and exudes a positivity that translates to group settings both large and small."
Starla helped guide me in a role where I was to influence and lead without direct authority.
"After decades in the industry and leading various departments, Starla helped guide me in a role where I was to influence and lead without direct authority. She gave me the necessary tools, focused on the positive, and enhanced the appropriate competencies in order for me to be successful. It was obvious she understands corporate dynamics and is an outstanding executive coach."
Suzanne Vice President of Human Resources
Starla's leadership coaching was game-changing for our team.
"As a leadership team, we began our journey with little insight into each other’s values and strengths and how these important components were influencing our leadership approach and alignment. Starla challenged our assumptions and guided us to a much more intentional way of thinking and behaving. Her leadership coaching was game-changing for our team."
Tom Vice President
Not only does she know what to do, she knows how to teach people how to do it.
"In today’s world of sterile transactions and shallow relationships, the most successful individuals and companies are the ones who invest in improving their interpersonal relationship skills, which encompasses all of the things Starla does so well. Starla’s extensive experience training and coaching combined with her unbridled enthusiasm make her the ultimate relationship coach. Not only does she know what to do, she knows how to teach people how to do it, which is no easy feat. If you’re reading this, don’t wait to decide to invest...you could be costing yourself and your company a lot of money."
Deb Principal & Owner
My team has grown in confidence both personally and professionally.
"Through Starla West International both my executive staff and front line managers have grown in confidence both personally and professionally. What I enjoy most about Starla’s process is that she give us tools to use even beyond our time with her. She truly believes in our growth."
Gwen Vice President
She helped me improve the way I value myself.
"Starla changed my life. She is incredible at what she does. I am so blessed to have had the opportunity to work with her. She helped me improve the way I value myself and to create a much larger vision for my long-term goals and success."
Christopher Chief Executive Officer
She helped us find opportunities where previously there were unnecessary conflicts.
"As a small organization focused on building external relationships, Starla took time to focus us on our internal dynamics. We all came away from the training knowing each other better -- and with a mindset that helps find opportunities where previously there were unnecessary conflicts."
Donna Senior Vice-President, Marketing Manager
Starla has an exceptionally well-developed ability to translate management’s business plans and goals into an actionable training program that meets the needs of each stakeholder.
"Starla has delivered professional training to our staff for almost ten years. She has a keen insight into individual and group dynamics that has provided management with invaluable feedback for additional training and coaching opportunities. Always well received by our employees, she is respected for thoroughly knowing the information presented and ensuring that each staff member leaves with a clear understanding of the matter at hand. Starla has an exceptionally well-developed ability to translate management's business plans and goals into an actionable training program that meets the needs of each stakeholder. We consider her an invaluable asset to our company and strongly recommend her services to any organization seeking a polished, highly skilled training and staff development consultant."
After working with Starla, I handle difficult situations far differently.
"My coaching with Starla helped me to step back and look at difficult situations in a different light. Now, when confronted with a challenging situation, I immediately assess the behavioral profile of the person I'm working with to better respond in a way that gets the end result I am looking for. I've already resolved several difficult negotiations by evaluating the situation first before immediately responding."
Emily Executive Director
Starla helped me gain important knowledge on the dynamics of a team.
"Our work together helped me gain a deeper understanding of the strengths and dynamics of my team, my board of directors, and myself. Starla partnered with me on how to leverage them effectively, as well as provided me vital tools to make my organization stronger and me a better leader."
Amie Founding Partner
Working with Starla changed the trajectory of every aspect of my life.
"Working with Starla has revolutionized my very approach to life. What I’ve learned (and continue to learn) in coaching sessions with Starla as well as the Executive Women’s Peer Advisory Forum has changed the trajectory of every aspect of my life - my law practice, my personal life, the way I evaluate my successes and set goals for the future - for the better."
Taryn Marketing and Business Development Professional
My work with Starla was a life-changing experience that empowered me to make some tough choices.
"Working with Starla gave me a deep understanding of who I am and what I want – personally and professionally. It empowered me to make some tough choices that ultimately set me up to achieve what I genuinely wanted out of life. To say it has changed my life would be an understatement. She equipped me with the tools to deeply understand myself, others' motivations, and adjust accordingly for optimum outcomes."
Brita Director of Diversity & Inclusion
I gained a comprehensive and clear road map tailored to me that I apply daily.
"Starla’s customized executive coaching intensive was precisely the “deep dive” I wanted . . . and the “push” I needed. With her direction, I transformed how I approach challenges and as a result, it has improved the quality of my contributions and performance. With Starla’s guidance, I gained a comprehensive and clear road map that is tailored to me and that I apply daily to my professional and personal life. Thanks to Starla’s expertise I am empowered and equipped to implement new skills and actions that allow me to be more effective and make deeper impacts."
Megan Marketing Professional
I learned how to best communicate with others for efficient and effective results.
"I first heard Starla speak at an event, signed up for her newsletter, and decided she could help me! The first thing she helped me accomplish was understanding that no matter how hard I try, other people will do what they are going to do. I adjusted the time and effort I was putting into personal and professional relationships to minimize frustrations for me. It worked and I am much happier! She also worked with me on how to use social and physical cues to identify an individual’s preferred interaction style so I could learn how to best communicate with them for efficient and effective results. It has allowed for improved communication for difficult conversations and day-to-day communication. She’s been a tremendous help and I highly recommend her to others."
Dawnielle Business Development Executive
Starla challenges me to think bigger and step outside my comfort zone.
"Over the 5+ years I have worked with Starla, her approach to executive coaching has brought me both immediate and long-term benefits. I receive meaningful information and feedback that I can act on right away during corporate acquisition and executive leadership changes while staying focused on long-term goal setting and strategic career planning. She challenges me to think bigger and step outside my comfort zone to pursue my professional and personal goals. I highly recommend Starla West for anyone seeking a pathway toward executive leadership pursuits."
Vicki Sr. Vice President Commercial Lending
I learned to work with other personality styles.
"Starla helped me understand my personality style/trait and how that relates to others who have a different personality style/traits in the disc profile. Thanks to my training with Starla and her tools, I now look at conversations and situations much differently. It has made me a better team player at my workplace and in my personal life."
Danielle Township Trustee
Starla helped me change my life in ways I never dreamed possible.
"Starla helped me change my life in ways I never dreamed possible. Her coaching has been one of the most transformative events of my life. Starla helps me identify my goals and go after my dreams. She asks all the right questions to help me focus and prioritize and guide me to solid decisions. I'm better able to look at situations in alternative ways and find meaningful solutions. I am a better person today because of the coaching I receive from Starla."
Cassandra President, Compensation Expert & Author
I got rid of head trash I didn't even know I had!
"When I met Starla, I did not know I was looking for or needed her executive presence coaching. I was so moved by her presentation that I signed up with her right away. I thought I was confident before Starla but became more confident as I worked with her and got rid of some head trash I did not even know I had. I would recommend Starla to any up and coming professional who wants to continue to polish their executive presence skills."
Annette Project Manager
Starla opened my eyes to behaviors that were limiting my success.
"My experience with Starla has made a profound impact on my personal growth and career success. Her insightful, positive approach to executive coaching helped me better understand behaviors—my own and others’—which led to strengthened relationships with clients and colleagues. By asking the right questions, Starla opened my eyes to behaviors that were limiting my success, helped me uncover and embrace my ‘superpower,’ and identified strategies for change. I highly recommend Starla as your first or next executive coach!"
Chandra Executive Assistant
Starla learned every detail of our business and adapted to all levels of our organization.
"Starla brings energy to our organization, individually and collectively. She is fun and outgoing with an attractive personality that is contagious and beneficial for all.
Ultimately, she is most concerned with achieving our desired business results. She learns every detail of our business and adapts to all levels of our organization. Through her customized training, she provides our employees with improved customer service and the ability to retain clients. I truly appreciate her commitment and timeliness to our projects, and her follow-through is consistent.
Starla was the only consultant asked to return for our annual refresher because of her desire to continually fine-tune our talent pool. She always goes out of her way to share additional tools and suggestions she knows will be successful. Everyone can benefit from her level of expertise!"
What I got was a jet ski!
"When we first started working together, I thought you were going to provide me with a life-preserver. What I got, instead, was a jet ski!"
Kelly Marketing Professional
Without her coaching, I would not be feeling this strong.
"Starla's six-week self-esteem/awareness course helped me understand my value and put me in a stronger position now more than ever to make positive moves for the future. Without her coaching, I would not be feeling this strong or have as good an understanding of my value."
Lisa Assistant Vice-President
Starla is a trusted and respected partner.
"Starla, I want to extend my appreciation. Thank you for returning this year to conduct our training. I know there are other trainers, it is our preference that you conduct our training. Though the reasons are plenty, it is the consistency and constancy of your presence that continues to add value to our company. You are a trusted and respected partner, and you exemplify this in many ways. Your expertise, enduring enthusiasm, and humbleness provide us with the support we need. Thank you for your continued support, and most of all for being YOU!"
Brita Director of Diversity & Inclusion
Her straightforward tips have been easy to apply and integrate into real-world situations.
"Starla's interactive presentation on 'Owning a Room' was insightful and thought-provoking. Her accessible, straightforward tips have been easy to apply and integrate into real-world situations. Thanks, Starla, for making us wiser along the way."
There's more harmony during client transactions now.
"My work with Starla on connecting and working more effectively with others has created more harmony during client transactions and enhanced my client relationships. Our group training and individual coaching afterward were very helpful, and I would certainly do it again. I hope to be able to work more with Starla in the future."
My work with Starla changed the way I do business.
"At most of the conferences I attend, top producers regularly referred to the DiSC profile. While I had a general idea of what it was, I had never studied it. I saw Starla West speak at a Luxury Forum in Dallas. Shortly after the Forum, Starla offered the DiSC Sales Workshop and Virtual Coaching. I signed up immediately. I could tell by her on-stage presence that her teaching style would be a good fit. The two-day class and weekly virtual meetings afterward changed the way I do business. I have been able to adjust my interaction style to build rapport and trust with all my clients. Coincidentally (or not) I am having my best year in real estate."
My 5-Step Process For Getting These Results
First, I help you become a subject matter expert in YOU by helping you discover and better understand how you think, make decisions, and take action.
STRENGTHEN EMOTIONAL REGULATION
Then, I show you how to strengthen your emotional regulation to command control of your thoughts, decision-making, and behavior and become a pro at managing yourself. You learn to anticipate, interrupt, and redirect thoughts & behaviors that don't serve you well and get in the way of your success.
ENHANCE EMPATHY & SITUATIONAL AWARENESS
To more accurately decode and better predict the thoughts, behavior, and decision-making of others, I help you strengthen your situational awareness while gaining a deeper level of cognitive empathy. You'll learn to more easily read, understand, and navigate the emotions of others.
LEVEL UP RELATIONSHIP MANAGEMENT
Next, we layer on and show you how to use essential tools, resources, and strategies to become more influential and persuasive so that you manage your relationships more effectively and move others into positive action. You'll become far more proactive, thoughtful, and intentional with how you choose to show up and engage with others.
BOLSTER SITUATION MANAGEMENT
Then, we pull all of this together to develop customized strategies for better navigating your personal and professional lives with unwavering resilience so that you get the outcomes you want most.