A Foundational Principle Upon Which You Can Improve Your Communication Skills To dig into this principle, let’s begin with two questions…WHO is the most important person in YOUR world?Do you have your answer? Great! Next question…WHY is this person the most important person in YOUR world? When I stand in front of large groups and ask these two …
definition of Leadership the harnessing of social influence to maximize the efforts of others toward the achievement of a shared goal To lead others more effectively, here’s what you need to know…To positively influence the thoughts & behaviors of others so that their actions are in alignment with what you and your organization need to accomplish, EMPATHY is …
In a Human Resources Facebook Group, the following question was asked… “I have a delicate issue I need some advice on handling. I have a wonderful, talented HR person that has trouble with subject/verb agreement, both verbally and in emails. She has a college degree, but I think this is just what she grew up with. …
Engaging in ‘Delicate’ Conversations with Others Read More »
In my previous post, I shared the two components of Emotional Intelligence and discussed, in more detail, how to BECOME MORE SELF-AWARE so that you can more EFFECTIVELY MANAGE YOURSELF.Now, let’s turn our attention to the 2nd component: Situational-Awareness.To better manage your relationships and the various situations in which you find yourself, it is incredibly important …
Identifying What Others Value and Knowing What’s Needed to Establish Trust with Them Read More »
In a follow-up email to a coaching client, I wrote…”The discomfort you’re feeling is the discomfort of being in unfamiliar territory. You now find yourself in an entrepreneurial start-up environment where you’re expected to lead without being granted the formal authority to do so.” His Previous Role traditional environment long-standing, HISTORIED organization multi-layer hierarchical structure well-defined roles & reporting …
Interrupting & Redirecting How a Micromanager Interacts With YouSo much of what I do on a daily basis is help clients subtly influence and redirect the undesirable behavior of others.Here’s a perfect example of what that often looks like… My Client’s Challenge:(To respect client confidentiality names have been changed and some details have been omitted. In …
After observing several of my clients’ teams struggle to make effective decisions as a team, I noticed two things:They weren’t deciding HOW to decide, and therefore…weren’t making it CLEAR AT THE OUTSET how the team’s decision would be made.To assist them with this, I created a document called Five Methods for Team Decision Making and thought …
A QUICK STORY…A couple of weeks ago, our little Abbi Lou wasn’t feeling well so I took her to the vet.When Dr. Rice entered the room, she asked, “Same thing? A UTI?” “No, I don’t think so,” I replied, “Not this time. I think it’s something else.” AN IMPORTANT BACKSTORY TO EXPLAIN DR. RICE’S QUESTION…When Abbi disengages from interaction with us, …
Behavioral Baselines & Deviations: Their Role in Emotional Intelligence Read More »
This week, I had an opportunity to attend #DisruptHRIndy – an event designed to energize, inform, and empower people in the HR field. As I listened to the presenters, two things became abundantly clear about the HR professionals in attendance:1They are fully aware that providing professional development & personal growth opportunities is essential to engage and retain …
Someone asked last night what I did for a living.Without hesitation, I replied… “I help people make the tough decisions in life that can be career and life-altering. Decisions like the one Andrew Luck just made – based solely on what makes life satisfying and meaningful FOR THEM and not on what the rest of the …
