Foundational Principles Upon Which You Can Improve Your Communication Skills
That said, it is something we need to be aware of at all times because it is the foundation upon which our 1st Principle for more more effectively communicating and interacting with others is built.
Humans evaluate and respond to everything they encounter based on its impact on them.
Self-interest is the basis for all human interaction which means the most important person in another person's mind is themselves.
Because of this, they EVALUATE everything they encounter based on its IMPACT ON THEM.
This evaluation then heavily influences their decision making as to how they will respond, and what is in their best interest, welfare, and/or well-being will be a key driver.
Here's why knowing and understanding this principle is so dang important...
It reminds us that the way in which others respond to our communication and interaction with them has nothing to do with us, but rather...everything to do with the impact our communication and interaction is having on them.
It improves our situational-awareness because we are now better positioned to focus on the right things when seeking to understand why others are thinking & behaving in the ways that they are thinking & behaving.
(We'll address the 'right things' in an upcoming blog post.)
Lastly, knowing others will evaluate and respond to our communication and interaction with them based on the impact it has on them, we can be more thoughtful and intentional with our approach by proactively anticipating how they might respond to the various ways in which we can choose to communicate and interact with them.
"People will forget what you said, people will forget what you did, but people will never forget how you made them feel."